I wrote about my new cell phone the other day. Yesterday, an automatic survey called and asked me to take a survey. Being the nice guy I can be, I took it.
The first question was whether I thought the customer representatives did a good job. Using the options of entering a number between one and ten, with ten being most satisfied, I entered 10.
The next question was about my opinion of the cell company, with the same method of entering my opinion. I punched in a zero. I can't stand the company for what they did to my wife years ago. They screwed up a bill, wouldn't back down, so she told them to go suck eggs. She refused to pay thousands of dollars over what was usually a bill of a little over one hundred dollars.
After entering the zero, the computer generated babble creator wanted me to leave a message with my name and a reason I felt they deserved a zero. I hung up the phone. I don't give a crap about surveys and really didn't think they want to know my reason.
Today, I received a call from a strange area code. Due to past experiences with telemarketers, I let it ring; if it was important, they could leave a voice mail....they did.
A woman, with a name, was concerned about my reason for punching in a zero in their survey. I didn't even allow the voice mail to complete before I deleted it.
So what's the deal? My impression is they've finally realized they're losing revenue, and trying to find out why people think they're a huge cluster of puke shit ass wipes. It serves them right. If only a few percent of customers were screwed like my wife was, millions of dollars were at stake, and they didn't care to examine their crummy way of doing business and rectify the problems.
In Case You've Wondered
My blog is where my wandering thoughts are interspersed with stuff I made up. So, if while reading you find yourself confused about the context, don't feel alone. I get confused, too.
If you're here for the stories, I started another blog: scratchingforchange.blogspot.com
One other thing: sometimes I write words you refuse to use in front of children, or polite company, unless you have a flat tire, or hit your thumb with a hammer.
I don't use them to offend; I use them to embellish.